Privacy Policy
Last updated: 10 June 2026. This policy explains how Versal Media Pte Ltd ("we", "us") collects, uses and protects personal data submitted through versalmedia.com, in line with Singapore's Personal Data Protection Act 2012 ("PDPA").
1. What we collect
When you submit a form (Request a Quote, Book a Consultation, general enquiry) we collect the information you provide — typically your name, company, email, phone number, and the details of your project. We also log basic technical data (browser, device, pages visited) through standard server logs and any analytics we run.
2. Why we collect it
We use this information to respond to your enquiry, prepare a quotation, deliver the service you have engaged us for, and — only with your consent — send you occasional updates about our work. We do not sell or rent your personal data to third parties.
3. Who we share it with
We share data only with the vendors needed to run our business: a CRM provider, an email platform, a calendar booking tool, and (for WhatsApp enquiries) WhatsApp / Meta. Each is contractually bound to protect your data. If you engage us for a project, we may share relevant details with subcontractors strictly on a need-to-know basis.
4. Cookies & analytics
Our site does not currently set marketing or advertising cookies. If we add analytics in future, this policy will be updated and you will be given a way to opt out.
5. Your rights under the PDPA
You may request access to, correction of, or deletion of the personal data we hold about you. To make a request, email sales@versalmedia.com. We will respond within 30 days.
6. Data retention
Enquiry data is kept for up to 24 months unless an active engagement or legal obligation requires longer. Project data is retained per applicable Singapore tax and corporate law (typically 5 years).
7. Security
We use HTTPS, access-controlled storage, and staff training to protect your data. No system is 100% secure, but we work to industry-standard practices.
8. Contact
Versal Media Pte Ltd · Singapore · sales@versalmedia.com